Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Contact us through our website or phone
• Schedule a consultation
• Sign up for our services
• Create an account on our client portal
• Engage our legal services

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information (type, operating system)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1 Legal Services

• Providing legal representation and advice
• Case evaluation and management
• Communicating about your case progress
• Filing necessary legal documents
• Negotiating settlements on your behalf

2.2 Client Communication

• Responding to your inquiries
• Scheduling appointments and consultations
• Sending case updates and legal notices
• Providing access to our client portal

2.3 Marketing and Outreach (With Your Consent)

• Sending newsletters about legal topics
• Informing you about our services
• Sharing relevant legal updates and news
• Inviting you to educational events

3. Information Sharing and Disclosure

3.1 When We Share Information

We may share your personal information only in the following limited circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Legal Representation: With experts, investigators, or other professionals necessary for your case
• Legal Requirements: When required by law, court order, or legal process
• Service Providers: With trusted third-party vendors who assist in providing our services

3.2 Service Providers

We work with carefully selected service providers who assist us in:

• Website hosting and maintenance
• Email communication services
• Document management systems
• Case management software
• Payment processing

4. Data Security

We implement comprehensive security measures to protect your personal information:

4.1 Technical Safeguards

• SSL encryption for all data transmissions
• Secure, encrypted data storage systems
• Regular security audits and updates
• Multi-factor authentication for staff access
• Firewall protection and intrusion detection

4.2 Administrative Safeguards

• Limited access to personal information on a need-to-know basis
• Regular staff training on privacy and security
• Background checks for all employees
• Secure document handling and disposal procedures

4.3 Physical Safeguards

• Secured office premises with access controls
• Locked filing cabinets for physical documents
• Clean desk policy for sensitive information
• Secure disposal of documents and electronic media

5. Your Privacy Rights

You have several rights regarding your personal information:

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how our website is used.

6.2 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

6.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling essential cookies may affect website functionality.

7. Communications and Consent

7.1 Email Communications

By providing your email address, you consent to receive case-related communications. Marketing emails require separate opt-in consent.

7.2 Text Message Communications

If you opt in to text messages, you agree that we may contact you via SMS/MMS, including through automated systems. Standard messaging rates apply.

• Text STOP to unsubscribe
• Text HELP for assistance
• Message frequency varies based on your case needs

7.3 Phone Communications

We may call you at the phone number you provide for case-related matters and, with your consent, for marketing purposes.

8. Data Retention

We retain your personal information only as long as necessary for:

• Providing legal services
• Meeting legal and regulatory requirements
• Resolving disputes
• Enforcing our agreements

Generally, we retain case files for 7 years after case closure, or as required by applicable bar rules and regulations.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify existing clients via email
• For significant changes, seek renewed consent where required